Feb 27, 2012

Posted by in Yellow Posts | 5 Comments

Yellow Posts: Legacy Names, Voidstar Ties, And David Bass Is Freaking Out

The combat log has been a long requested feature by players and it looks like the day might be finally coming that we see some more information about our combat performance in TOR. TheRealCrucifer started the thread “2/22/2012 -> Can we get an update on where the Combat Log is?” and Georg Zoeller, Principal Lead Combat Designer, has an update for us…at the upcoming Guild Summit.

We’re going to give an update on this topic at the guild summit 

This came as a surprise to David Bass, Senior Community Coordinator, who is presumably preparing some of the material for the event:

WE ARE?! 

The gauntlet has been laid down. Good luck, sir.

Some of you may have recently received a billing summary email from BioWare about your recent TOR subscription purchase. This may come as odd because the transaction date that the email references is probably  from January, when your first TOR subscription purchase occurred. Not to worry though, you haven’t been double charged or charged for additional months if you have canceled your subscription. This email was just delayed from it’s initial delivery and everything should be resolved now. As Joveth Gonzalez, Associate Online Community Manager, explains:

Hi everyone,

Many of you have received an email earlier today that has caused a bit of confusion that we would like to clear up. The summary and confirmation email that players have received (or will receive) is a delayed email that should have been sent on the original date of the transaction. The date for the actual transaction can be found in the first sentence of the email that was sent out. 

In other words, this is not a new charge. Rest assured that if you have cancelled your subscription since the date featured in the email, you are NOT being re-subscribed.

Apologies for any confusion, and in the future you can look forward to receiving summary and confirmation emails in a more timely manner. 

Thank you

Would you like to change your Legacy name? That permanent surname that you get to chose for your character when you end chapter 1 of your class story? I think a lot of people would and BioWare agrees. Georg Zoeller basically confirmed that a system to change Legacy names is in the works, but he does not have an ETA on when it will be available and what the relevant details are (thanks to Egees for starting the thread “Legacy Name Change Confirmed?”):

We’re definitely working on this (it’s a much requested feature) but we have not made any statements regarding when this will be available.

Last up this week, Ashania posted a thread called “How Voidstar ties are determined” where she posted a conversation that she had with a TOR customer support droid describing the issue. However, that CSR…err…CSD, didn’t provide the correct answer to Ashania so Joveth Gonzalez stepped in with the correct information about how ties in the Voidstar warzone are determined:

Hi folks, 

Unfortunately, it seems that our CS droids were in error when they responded to Ashania’s original tickets and for that, we apologize. 

Currently, in the event of a tie on Voidstar, the winner is randomly chosen. We are going to be improving this with 1.2, but in the meantime, that is how winners are currently chosen for ties on Voidstar.

Again, I apologize for any confusion and thank you for letting us know about this.

For even more fun, BioWare should, in the event of a Voidstar tie, let all the participants /roll to determine the winner of the match! Come on, what could go wrong?

  1. Lady Republic says:

    Oooh, even more interesting news to look forward to in the Guild Summit! I can’t wait. :)

  2. I am very very interested on what the update is for combat logs. What could an “update” be for a combat log? It seems that it would be a we are or are not providing one atm….isn’t it?

  3. Moviemaster31 says:

    Sigh…more doing less talking please.Get the combat log in already before my server becomes a true graveryard.

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